Privacy Policy for Valets Parking

Effective Date: January 12, 2025

At Valets Parking, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including the Valets Parking mobile app and associated platforms.

1. Information We Collect

1.1 Personal Information

Name, email address, phone number, and other information you provide during registration.
Employee login credentials created by business administrators.

1.2 Usage Information

Details about how you interact with our app, including actions such as accepting requests, managing parking, and logging in.

1.3 Device Information

Information about your device, including model, operating system, IP address, and app version.

1.4 Location Data

Location information when required to improve app functionality (e.g., valet location for optimized parking management).

2. How We Use Your Information

To provide, maintain, and improve the Valets Parking service.
To notify valets of client requests and manage parking operations efficiently.
To communicate with users for support, updates, and service announcements.
To ensure the security and proper functionality of our services.
To comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:

With Business Administrators: Valet employee activity and request logs are visible to business account administrators.
With Service Providers: To assist with hosting, analytics, or technical support.
As Required by Law: To comply with legal processes, enforce agreements, or protect rights.

4. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and restricted access. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Object to or restrict certain types of data processing.
Withdraw consent where applicable.

To exercise these rights, contact us at info@valetsparking.com.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting, and we will notify users of significant updates. Please review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or need assistance, contact us at:

Email: info@valetsparking.com
Phone: +961 70 551 299